Hours of operations
Wedding Dates and Deadlines
Customs and Tariffs
Security and Privacy
Hours of operations: 24 hours a day, 7 days a week. Our customer service is always on stand by to give you the best personal service available anywhere on the internet.
Payment options: Payment options: Credit Cards (Visa, Mastercard, Amex and Discover), Checks, Checks by Phone, Money orders, and Wire transfers. Mika’s Wedding will impose a $4.00 fee on any credit card transaction that was declined and a $30.00 fee on any returned checks.
Shipping: Will be calculated based on the items ordered. Most domestic orders incur shipping charges of $7.00-$15.00. International shipping rates will be calculated online and might be adjusted without a notice if the shipping method selected is not appropriate for that country. Most orders (with the exception of gowns and other made per order items) will be shipped out within 6-15 business days, please refer to specific shipping time table online at the shopping cart. Wedding gowns order turnaround time is 6-14 weeks, based on availability. In the event of a backorder of items ordered, you will be notified within 48 hours. Regular shipping methods are UPS (Air or Ground) or U.S. Post office (Express or Priority Mail). Rush shipping is available for an additional charge, please contact us to determine the feasibility of a rush service.
Many of the products purchased are delivered to you directly by our designer or vendor. As such, if you order multiple items and they are supplied by different vendors, you may receive your order in separate packages over the course of a few days. For orders shipped directly from the vendor you will receive an invoice separately in the mail.
The quality of all items is fully guaranteed by our company. The following items can be either exchanged (one time only) or alternatively can receive a store credit for future use (shipping and handling charges are non-refundable): shoes, regular veils, head pieces, handbags, gloves, jewelry and crinolines. The following made per order and fragile goods are non-returnable: wedding gowns, prom dresses, flower girls dresses, custom veils, wedding bears, hats, invitations, certificates and accessories. All exchanges and returns must be reported within 3 business days of receipt. Please call us for a return authorization number. We do not accept any returns after the wedding date or the event date passed; i.e. all returned goods must be shipped back prior to the wedding/event date. All exchanges and returns must be in their original condition, unworn, accommodated by the original goods wrap and paper plus outside box and with a copy of the original invoice. Exchanges are final and subject to the regular shipping and handling charges of $7.00-$12.00. All merchandise returned without prior authorization will be refused and shipped back to the customer. The company reserves the right to charge a 25% restocking fees on all unauthorized and final returns. Many of the products purchased are delivered to you directly by our designer or vendor. However, returns and exchanges should be reported and sent only to our company's address. The company reserves the right to refuse any excessive, unjustified or bad faith returns.
Cancellations: Cancellation of regular orders can be made up to 24 hours from time ordered (unless items shipped out due to specific VENDOR’S shipping deadlines, or if items are already boxed and in the shipping department of the warehouse). Rush and special request orders are non-cancelable. Any orders refused or not picked up from the shipping company will be charged the full item price plus shipping.
Wedding Dates and Deadlines:
When following the shopping cart steps please make sure to fill the wedding/event date or ‘required by’ date. We reserve the right to upgrade shipping method to meet deadlines for an extra charge, even if rush shipping was not selected. We will notify you when an upgrade done and a rush charge was added.
We will gladly send out swatches of shoes, gloves, and veils based on availability. Please email request.
Pricing: Prices shown are in U.S. Dollars and are subject to change without a prior notice.
Customs and Tariffs: All orders are shipped FOB Mika's Wedding, Los Angeles or FOB Vendor's Warehouse for drop-ships. We are not responsible for any customs and tariffs for orders that ship outside the country.
Discontinued items: Items are subject to discontinuance without a prior notice, based on availability and demand. All items have a limited shelf life. We recommend that in the event that you like to order an item please do so ASAP to ensure timely supply.
Discounts: Please contact us for special discounts on large orders.
Security and Privacy:
We've done our best to ensure the privacy and security of your transactions with us. Your credit card number and other personal data will be treated with the highest standards of safety, security features, and confidentiality. Orders placed on our site are encrypted using SSL technology, so that your transactions are protected with SSL implemented on both the client and server. Therefore, information sent via the Internet can be trusted to arrive privately and unaltered to our server only.
If you still have any concerns about ordering electronically, please call (877) 645-2793 to simply place your order over the phone.
At Mika's Wedding we are committed to protecting your privacy. We use the information we collect about you solely to process orders. We do not sell, trade, or rent your personal information to others.